Basic Information  
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Terms & Conditions
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Terms & Conditions :

(It may vary on package to package basis)

Advance Booking Fee:
30 days or more before departure:

25% of total cost

30-15 days before departure:

50% of total cost

Less than 15 days before departure:

25% of total cost

Important: The booking stands liable to be cancelled if 100% payment is not received less than 20 days before date of departure.

Cancellation Policy :

If You Cancel Your Holiday:

You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below. Cancellation policy also varies on package to package basis and term and condition  as given by Airlines.

Cancellation charges per person

30 days or more before departure:

25% of total cost

29-30 days before departure

50% of total cost

Less than 19 days before departure

25% of total cost

  • Change of Name in Air ticket is not possible or Change of Tour Departure  are allowed only more than four weeks prior to the Date of Departure for the Tour booked. Any request for changes to be made must be in writing from the person who made the booking.
  • You will also be asked to pay an additional charge of Rs 1,000 per person and any further costs we incur in making this alteration as applicable in the Air ticket and Tour Package.
  • You should be aware that these costs could increase the closer to the Departure Date that changes are made and you should contact us as soon as possible.

 If  We Change or Cancel Your Holiday:

  • We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements. Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.
  • If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather, war, riot, industrial dispute, sea port / airport strikes, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather and traffic conditions.)
  • We shall first try to offer alternative dates for the tour if the tour hasn’t already commenced.
  • If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.
  • In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees

If you want to change your holiday plan 

  • After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

If you have a complaint 

  • If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavour to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

All booking vouchers and tickets will be provided 3 days before departure.

Our liability 

  • Travel Time Tours(TTT) does not accept any responsibility for third party services or service providers like hotels, transport etc. For example, transporters are responsible for travel delays while hotels are responsible for inefficient service or lack of hospitality.
  • Travel Time Tours is only a tour operator. At no time shall TTT be held responsible for your acts of misdemeanour/omission and your personal affairs. For example, TTT shall not be held responsible for ensuring the safety of your personal belongings, travel documents, etc. at any time before, during or after the holiday.

Exactness Not Guaranteed 

  • TTT cannot and does not guarantee the exactness of any service in the package. For example, photographs of the interiors of hotel rooms posted on our website have been provided by the respective hotels. Hence, TTT does not guarantee the visual appeal of your room. TTT wants you to have an enjoyable experience but we cannot and do not guarantee or represent that such a package will be as per your perception or imagination.

General Notes 

  • TTT will inform you of any change in prices and only after your confirmation, will we proceed with the booking. There will be no reduction in cost for any unutilised service.
  • Surcharges may be applicable over and above the package cost for the requested period. TTT will inform you of such costs at the time of booking or before confirmation.
  • You need to make an advance payment at the time of confirming the tour and make the balance payment 35 days prior to the departure of the tour.

Forfeiture of deposit 

  • TTT reserves the right to forfeit the non-refundable, interest-free deposit paid by you in the following situations: a) If you cancel the booking b) If you fail to adhere to the payment schedule c) If you are unable to get the visa of any country d) If you are unable to travel because of sickness, on medical grounds or any other reason. The scale of cancellation charges mentioned under ‘Cancellation Policy’ shall be applicable and binding

Important 

  • These are the sole and complete terms and conditions governing the tour operations, supplemented only by the User Agreement. No employee of our company or any agent has the authority to amend, modify or change these conditions, and you are advised to rely on the term "as is". Travel Time Tours reserves the right to change or modify these ‘Terms and Conditions’ at any time without notice.

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